PET NANNIES Q & A
Q. Do you care for pets that have aggression issues?
If the pet has aggressively bit someone in the past then no, we cannot provide service. That is too much of a liability issue. If the pet is skittish and maybe just growls around those he doesn’t know, then we will be happy to work with the client to see if a pet care plan can be designed that works. Our sitter will interview the client and the pet to determine if this is possible. If additional visits are necessary to socialize the pet with our pet care provider then the client needs to be present at all visits and pay the normal service fee until socialized. If at any time our pet sitter or pet owner feels that it is unsafe to perform a service, we will reserve the right to discontinue service without notice.
Q. Can your clients schedule directly through their sitter?No!!!!! For the safety of our client’s pets all visits MUST be scheduled through the Pet Nanny office. We use a high-tech scheduling program, which ensures that “no pet is left behind.” If a client schedules through their sitter and the sitter forgets to inform the office, that takes us out of the loop and therefore unable to follow-up with the sitter to make sure that the pet has been seen. Pet Nanny will not be held liable for visits scheduled without the offices knowledge.
Q. Q. How do you accept payment? We accept online payment and all major credit cards.
When you want the best care for your pets, who should you choose? Everywhere you look there’s a new website or app advertising pet sitters and dog walkers, with profiles of people who love pets and are looking to earn extra cash. So, who can a pet owner trust? Pet owners who want the best care for their best friends choose PROFESSIONALS.“Just because you’ve seen a pet sitter in an online directory—or even on a nationally-publicized site—doesn’t ensure they are a legitimate, qualified pet-sitting business,” explains Patti J. Moran, president of Pet Sitters International. “Anyone can post a profile advertising pet-sitting services, so it’s important for pet owners to take a closer look to ensure they are hiring a ‘real pet sitter’ to care for their pets.”
Now, How Can We Help?
PET TRANSPORT PET PRODUCTS
Register Today to Receive
Your High Value Gift?
*Register now, book later!
*When you're ready to book your first service we'll provide a complimentary Meet & Greet
<p>Effective date: August 24, 2018</p>
<p>The Pet Nannies Ltd ("us", "we", or "our") operates the https://www.thepetnannies.nz/ website (the "Service").</p>
<h2>Information Collection And Use</h2>
<p>We collect several different types of information for various purposes to provide and improve our Service to you.</p>
<h3>Types of Data Collected</h3>
<p>While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:</p>
<li>Email address</li><li>First name and last name</li><li>Address, State, Province, ZIP/Postal code, City</li><li>Cookies and Usage Data</li>
<p>We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.</p>
<h4>Tracking & Cookies Data</h4>
<p>Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.</p>
<p>You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.</p>
<p>Examples of Cookies we use:</p>
<li><strong>Session Cookies.</strong> We use Session Cookies to operate our Service.</li>
<li><strong>Preference Cookies.</strong> We use Preference Cookies to remember your preferences and various settings.</li>
<li><strong>Security Cookies.</strong> We use Security Cookies for security purposes.</li>
<h2>Use of Data</h2>
<p>The Pet Nannies Ltd uses the collected data for various purposes:</p>
<li>To provide and maintain the Service</li>
<li>To notify you about changes to our Service</li>
<li>To allow you to participate in interactive features of our Service when you choose to do so</li>
<li>To provide customer care and support</li>
<li>To provide analysis or valuable information so that we can improve the Service</li>
<li>To monitor the usage of the Service</li>
<li>To detect, prevent and address technical issues</li>
<h2>Transfer Of Data</h2>
<p>Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.</p>
<p>If you are located outside New Zealand and choose to provide information to us, please note that we transfer the data, including Personal Data, to New Zealand and process it there.</p>
<h2>Disclosure Of Data</h2>
<p>The Pet Nannies Ltd may disclose your Personal Data in the good faith belief that such action is necessary to:</p>
<li>To comply with a legal obligation</li>
<li>To protect and defend the rights or property of The Pet Nannies Ltd</li>
<li>To prevent or investigate possible wrongdoing in connection with the Service</li>
<li>To protect the personal safety of users of the Service or the public</li>
<li>To protect against legal liability</li>
<h2>Security Of Data</h2>
<p>The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.</p>
<p>We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.</p>
<p>These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.</p>
<p>We may use third-party Service Providers to monitor and analyze the use of our Service.</p>
<p>Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.</p>
<h2>Links To Other Sites</h2>
<p>We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.</p>
<p>Our Service does not address anyone under the age of 18 ("Children").</p>
<p>We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.</p>
<li>By email: firstname.lastname@example.org</li>